Site Operation: The operational control center for your site
Controls, monitors and documents vehicle movements and loading processes – delivering 20–30% shorter turnaround times, 10–15% higher loading bay utilization and significantly fewer loading errors.
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Intro
Site Operation is the central execution layer after gate Check-In. The module assigns loading bays, orchestrates traffic flow, enables direct driver communication and digitally secures every loading process. All steps are monitored in real time and documented end to end for a smooth, safe and measurable operation from yard handling to check out.
Your plant logistics challenges are a thing of the past
We're taking your logistics to the next level - faster, more efficient, digital and perfectly integrated.
KPIs
Turnaround time (arrival → departure)
Loading point utilization
Loading error rate
Complete documentation
BENEFITS
Digital checks and documentation
Digital Loading Checks and Digital Loading secure every loading process with checklists, photos and automated validation. This makes quality measurable and minimizes error rates.
Direct driver communication
Call-Off Functions notify drivers exactly when they should proceed to the loading bay — no radio, no waiting.
Maximum resource utilization
Chamber Filling automates compartment calculations for tank trucks — ensuring accurate filling and optimal capacity usage.
Smooth traffic flow
Decoupled Traffic enables decoupled arrival and loading — vehicles no longer need to wait for loading or unloading capacity.
Driver self service processes
Driver Self Services allow drop-and-swap or self-loading directly via the CTC Wallet — reducing idle time and relieving on-site staff.
The main functional areas of flow
flow Yard Operations
Connection of yard processes from gate to loading bays across all means of transport and resources for a faster execution and better decision making
On-Site Transport
Mapping and management of internal transports, from shuttle to warehouse to hazardous goods movements, with mobile driver guidance and live status display.
flowVisit - Visitor Mangement
flowVisit digitizes the registration, verification and approval of all visitor types. Master and visit data are captured, safety instructions completed and site access controlled. The entire process from arrival to check-out becomes efficient, secure and fully traceable.
Rail Logistics
Digitalized factory railway processes, from planning and dispatching to shunting logistics, including wagon weighing and connection to your on-site systems.
The great collaboration with the star/trac team, which impressed us with its professional support and performance, deserves special mention.
Marcel Goldberg
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With our digitalization project, we are creating the conditions for effective and innovative truck handling and control at the Ludwigshafen site. With star/trac, we have a strong and experienced partner at our side.
Thomas Grunwald
I was the first driver to use the automated access at BASF in Ludwigshafen. From now on, only like that!
Mr. Paulus
What can we do for you?
You have questions about yard management with flow, our implementation approach or would like to see a system demo? We will be happy to assist you and advise you individually on your requirements. Our team will help you quickly, personally and with many years of experience.
Your questions, answered!
We've compiled answers to the most common questions our clients ask. Whether you're curious about our services, safety protocols, or how to get started, this section has all the information you need.
Digitalization is transforming the logistics industry by enabling more efficient, transparent, and agile operations. Through automation, real-time data integration, and smart systems, digitalization allows logistics companies to streamline complex workflows, reduce manual labor, and minimize errors. By digitizing critical functions such as order processing, inventory management, and transportation tracking, businesses can significantly reduce operational costs and improve resource allocation.
Moreover, access to real-time data enables quicker decision-making and better coordination, leading to shorter delivery times, improved customer satisfaction, and the ability to foresee and mitigate bottlenecks before they impact your supply chain. As global supply chains become increasingly complex, digitalization empowers logistics providers to stay competitive by offering increased speed, flexibility, and transparency.
Our logistics software is engineered to significantly accelerate and optimize logistics processes by automating manual tasks, integrating real-time data exchange, and ensuring seamless compatibility with your existing systems, such as ERP, WMS, and TMS platforms. The system automates key logistics workflows — such as order processing, inventory updates, and shipment tracking — allowing your team to focus on more strategic tasks. By harnessing real-time data, you can identify and resolve bottlenecks as soon as they arise, reducing downtime and enhancing operational efficiency.
Our software also uses intelligent algorithms to optimize resource allocation, ensuring that the right amount of inventory, labor, and transportation is used, minimizing waste, and maximizing productivity. This results in faster response times, improved delivery accuracy, and a more efficient end-to-end supply chain, ensuring your logistics operations can scale with growing demand.
Our yard management software flow is designed not only to speed up logistics processes, but also to make them more sustainable and resource efficient. By automating and digitising processes, it reduces paper consumption and significantly shortens truck turnaround times, which in turn reduces fuel consumption and therefore CO2 emissions. Real-time data enables optimised planning, minimising waiting times and empty runs — a significant contribution to reducing emissions.In addition, flow improves resource utilisation by monitoring the workflow in real time and identifying bottlenecks at an early stage. This innovative solution not only makes processes greener, but also increases efficiency and flexibility throughout the supply chain — a win-win situation for the environment and the business.
While our system offers some functionalities found in traditional Transport Management Systems (TMS), it goes beyond the scope of a standard TMS by offering a comprehensive solution that addresses a wider range of logistics challenges. Our platform integrates with existing TMS software but also provides advanced features like yard management, real-time data analytics, and flexible workflow automation, enabling you to manage not just transport logistics but your entire supply chain ecosystem. This broader functionality allows businesses to handle complex processes that span beyond just transportation, such as warehouse operations, yard logistics, and supplier management.
Our solution provides a holistic view of your logistics operations, ensuring end-to-end efficiency and helping you identify cost-saving opportunities that a traditional TMS may overlook.
Yes, we offer flow and its supporting services as robust, flexible Cloud-based logistics platform that provides On-Demand access to your data anytime, from anywhere, and on any device. Our Cloud solution is designed to ensure that your logistics operations are not tied to a physical location or hardware infrastructure, enabling your team to work remotely or from multiple sites seamlessly. On-site facilities like self-service-terminals, weighing stations or barriers are also supported. Security is a top priority — our Cloud platform is highly available, hosted across several data centers in Germany, protected by advanced firewalls, single-sign on and/or multi-factor authentication. Regular monitoring, backup and application of security updates are part of our service ensuring your sensitive logistics data is safe from cyber threats and unauthorized access. Our Cloud solution eliminates the risk of data loss while allowing for rapid scaling as your business is growing. The Cloud-based nature also ensures lower operational costs since there is no need for heavy investments in on-site IT infrastructure or maintenance.
Our logistics software is a perfect fit for companies seeking to streamline their logistics operations with automation, transparency, and enhanced efficiency. Whether you operate in industries such as manufacturing, distribution, or even more specialized sectors like the chemical industry, our system is designed to meet the needs of complex and large-scale logistics operations. We work closely with you to understand your specific operational challenges and logistics goals, tailoring our solution to ensure it fits seamlessly into your existing workflows.
From reducing operational costs to enhancing supply chain visibility and accelerating delivery times, our software supports businesses that want to remain agile and competitive in a rapidly evolving logistics environment. Our flexible and customizable platform ensures that it can adapt to meet your unique business needs, no matter the size or complexity of your operations.
Our yard management software flow records all relevant data for your logistics processes in real time, from incoming goods inspection to the departure of the trucks. The integrated reporting system keeps you on top of things.
- Standard reports provide you with all key logistics KPIs such as lead-times, error rates, capacity utilisation and on-time delivery.
- Customised dashboards can be flexibly adapted to your specific requirements.
- Automatic data preparation, including export (PDF), supports internal invoicing.
- Trend analysis helps to identify optimisation potential at an early stage.
The insights gained form the basis for fact-based decisions and continuous improvement of your logistics processes. AI-powered analytics also allow you to proactively respond to changes and optimise your processes with foresight.
Yes, flow is specifically built to handle the most demanding and complex logistics processes, ensuring smooth operations even in high-pressure environments. It is ideal for businesses with intricate supply chains, high volumes of goods, or complex distribution networks. The system is highly configurable, offering customizable workflows and modular features that can be tailored to your specific needs — whether you're dealing with multi-leg transportation, cross-docking, or specialized inventory management.
Our solution is also designed to handle industry-specific challenges, such as those faced by the chemical, manufacturing, or pharmaceutical industries, where precision and regulatory compliance are critical. The software's ability to integrate with other logistics systems (ERP, TMS, WMS) means that even in complex environments, you can maintain real-time visibility, automate key tasks, and ensure that all processes run efficiently and securely.
Yes, our software supports the integration of IoT hardware like scales, cameras, traffic lights, and other devices. This allows for process automation, faster workflows, and minimized errors by seamlessly connecting physical infrastructure with digital control systems.
Self-service features on driver terminals on the site at the Check-In allow drivers to enter data directly and efficiently. This results in faster and smoother operations.
In addition, a call-back function is available for direct contact with the driver.
By connecting the driver app CTC Wallet from Trusted Carrier, the driver can securely and conveniently register himself and his vehicle in advance. They will then receive a QR code to enable automated entry.
Since flow is built in responsive design, for relevant functionalities it is offering relevant stakeholders access to vital information and functions, whether on the move or on-site.
Our yard management software flow is designed not only to speed up logistics processes, but also to make them more sustainable and resource efficient. By automating and digitising processes, it reduces paper consumption and significantly shortens truck turnaround times, which in turn reduces fuel consumption and therefore CO2 emissions. Real-time data enables optimised planning, minimising waiting times and empty runs - a significant contribution to reducing emissions. In addition, 'flow' improves resource utilisation by monitoring the workflow in real time and identifying bottlenecks at an early stage. This innovative solution not only makes processes greener, but also increases efficiency and flexibility throughout the supply chain - a win-win situation for the environment and the business.